JANJANNEL | Streamlining Telecom Transactions

Processes in our Reconciliation & Collection Service

Streamlining - It is often the case upon investigation, that an invoice listed as outstanding has already been paid by the roaming partner. The payment for that invoice may have been incorrectly applied to another invoice, the wrong traffic period or service(SMS etc). By working with the payer, we are able to rectify the situation and make the correct allocations.
Reconciliation - It is sometimes the case that a payment is received by a debtor but is not correctly allocated, sometimes as a result of the invoices not correctly been reconciled. Therefore the positions will continue to be showing as incorrect on your books. At JanJannel we perform a reconciliation of the outsourced ledger when we receive it, to ensure that the positions we're chasing payments for are correct and that the payments are applied correctly to the correct invoices.

Collection - On a monthly basis Voice Traffic Exchange/Roaming invoices are generated and Operators face an increasing level of roaming debt. At JanJannel we deliver a collection model whereby the operator pays only for debt that we collect. You have nothing to loose by selecting us, because you will not pay anything if we're not successful and where we're successful, you are only paying for debt that would have otherwise been sitting on your books as outstanding leading to being written off as bad debt.

Forward Flow - Upon completion of the collection process, JanJannel will request that we continue to assist you in collecting your debt on a continous forward flow basis, thereby ensuring you never encounter the same debt levels again in the future.